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Is the connection between router and inverter a WiFi connection and has your WiFi password been changed? Then it is important to set the new WiFi password in the inverter as well. Click here for a step-by-step plan to change the WiFi password.
If not, we have instructions for you to reset the inverter. What type of inverter do you have?
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SB 2500TLST-21, SB 3000TLST-21, SB3000TL-21, SB3600TL-21, SB4000TL-21 or SB5000TL-21 |
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STP5000TL-20, STP6000TL-20, STP7000TL-20, STP8000TL-20, STP9000TL-20, STP10.000TL-20, STP12.000TL-20 |
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STP8000TL-10, STP12000TL-10, STP15000TL-10, STP17000TL-10, STP20.000TLEE-10 |
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Often it also helps to turn your router off and on again: Disconnect the power from your router, wait half a minute, and turn it on again. NB: A router always needs a few minutes to fully start up again.
Have you already tried the above tips but still cannot figure it out? Then take a look at the SMA service page regarding monitoring
